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24x7 On-Site Support
     Hyper Media proudly offers complete On-Site technical engineering and computer facility management services for the Baltimore/Washington corridor.  Our Engineers are trained and fully qualified to provide your organization with value and accurate support!  Hyper Media also offers the availability of full service 24x7 On-Site Computer, Workstation and Server support.  Our On-Site System Engineers have the skills and knowledge to restore your mission critical operations to operational status quickly and efficiently!
  • Network Support Services - Hyper Media proudly provides the following Network-related services.
    • Complete Microsoft Windows NT/2000/2003 Server Deployment, Maintenance, Upgrade and Recovery services
    • Exchange Enterprise Email System Deployment and Conversions
    • Custom Server & Workstations "build-to-spec"
    • VPN (Virtual Private Network) - Deployment and Support
    • Data Back-Up solutions (On-Site & Off-Site solutions available)
    • Disaster Recovery Solutions and Data recovery
    • Network troubleshooting and upgrades
    • Internet Connectivity solutions
    • Network/Workstation security evaluations
    • Wireless Networking and remote connectivity via Microwave signal propagation
    • Database, Email, Firewall and Application Servers
    • Enterprise Tape Storage Strategies and Solutions
    • Virus Protection and eradication

If you should require emergency service, please contact Hardware Support Group Emergency Help Desk at 410-977-0595.  Our attendant will contact an On-Duty Engineer and you will be contacted back to arrange scheduling for emergency service.  Otherwise, if you are interested in a Hyper Media Support Engineer contacting you to develop a support plan for your organization, click here to request more information.
 

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